Frequently Asked Questions
Everything you need to know about our handcrafted Margaret River beauty essentials.
Are your products made with local ingredients?
Yes, we prioritize sourcing botanical extracts, essential oils, and raw materials directly from the Margaret River region to ensure peak freshness and support local growers.
Do you offer international shipping?
Currently, we ship across Australia and to select international destinations including New Zealand, the UK, and the USA. Shipping costs are calculated at checkout based on weight.
Are Margaret River Made products cruelty-free?
Absolutely. We are committed to ethical beauty; none of our products or individual ingredients are ever tested on animals.
How should I store my natural skincare products?
To maintain the integrity of our natural formulations, we recommend storing your products in a cool, dry place away from direct sunlight and keeping lids tightly sealed.
What is your return policy?
We offer a 30-day return policy for unopened and unused items. If you experience an adverse reaction, please contact our support team to discuss our satisfaction guarantee.
Is your packaging eco-friendly?
We strive for sustainability by using recyclable glass jars, biodegradable mailers, and FSC-certified paper for all our outer packaging.